One of the most frustrating aspects people face when moving is the lack of information they receive from their moving company. In too many cases, the customer is left in the dark about what’s happening with their belongings, which only causes more stress and anxiety.
Long-distance movers should keep the customer up-to-date on their belongings every step. This could include sending pictures or videos of the packing process, updating the customer on where their belongings are in transit, and even sending a final video or photo upon delivery.
This level of communication will help put the customer’s mind at ease and allow them to focus on other things related to the move. It’s also a great way to build customer loyalty and ensure that they’ll use your company again in the future.
Beware Of Five Minute Movers
A “Five Minute Mover” is a moving company that tries to book your move in a phone call lasting only five minutes or less. The idea behind this is that you should be able to get all of the information you need in a short period to make an informed decision about whether or not to use their services.
It’s frustrating when you have to move and get all the details sorted out but are constantly getting put on hold or given vague answers. Sometimes it feels like the person on the other end of the phone is just trying to get rid of you. Much vital information about your move can be omitted in such a short conversation.
When you’re ready to start your moving process, the best thing to do is get organized. Write down everything you need to take care of and all the questions you have. This will help keep your conversations with the moving company more productive and less frustrating. You’ll also have the ability to track all of your progress more quickly.
Read Your Moving Estimate Word-For-Word
When you’re looking for a mover, it’s essential to read every corner of the moving estimate before making a decision. An honest mover will not be afraid to give you the time to make a clear decision. However, some dishonest movers may try to pressure you into signing a contract quickly. Make sure to ask any questions you may have and get a second opinion if you’re unsure.
The moving process usually starts with packing your belongings. You will want to pack as much as possible yourself to save money. However, movers can often pack fragile items more securely than you can. Talk to your mover about what services they offer and how much it will cost.
Do Not Be Fooled By Lowball Prices
When looking for a long-distance moving company, it is essential to be aware that some companies may try to lure you in with lowball prices. These companies may seem like a good deal, but they often end up costing more in the end. It is paramount to do your research and compare prices before choosing a moving company.
Honey Trap Prices
Many clients are fooled by the low prices quoted by shady movers. They believe they are getting a good deal, but they are being scammed in reality. These movers often charge hidden fees or make additional charges after completing the move.
Do Your Research
Clients should always conduct their research before hiring a moving company. Read reviews online, check out consumer sites, and ask for recommendations from friends and family. It’s important to source a reputable company that will provide good value for your money.
Questions To Ask
When you’re ready to select your moving company, be sure to ask the following questions:
- What is the cost of the move?
- Are there any additional fees?
- What is the schedule for the move?
- What is the size of the moving crew?
- Is insurance included?
- How will my belongings be packed and transported?
- What is the expected delivery date?
Here are just a few select samples of the many questions you should ask before hiring a moving company. By asking these questions, you can better understand what to expect from the move and how much it will cost. This will enable you to fashion a well-informed decision about which company is right for you.
DTC Movers: We’re Here To Be Clear!
DTC Movers is a moving company that prides itself on being as transparent as possible with its clients. This means that they will communicate with their clients every step of the way, not just on the day of the move. For example, they will let clients know what to expect in terms of pricing and what services they offer.
We will also work with their clients to create a moving plan that fits their needs and budget. In addition, DTC Movers will provide all of their clients with an inventory list so that they can keep track of all of their belongings during the move. Finally, DTC Movers offers storage services for those who need it.
DTC Movers is the perfect choice for looking for a reliable and transparent moving company. Contact us today to get started!
The Moving Process
Here is how our consolidated shipments operate from start to finish:
Collection
We collect your items (including wrapping & padding all your furniture) from your pickup address and return them to our warehouse in Denver, CO. Your items would then be placed in storage vaults & shrink-wrapped before being stored in our climate-controlled holding area.
Preparing For The Long Haul
Your items would then be loaded onto the next semi-truck passing through your destination city. This truck would be on a shipping itinerary so that it would be making several delivery stops in various cities and would also contain other clients’ items.
There is no need for concern that your own items would inadvertently be offloaded elsewhere. However, we apply track-and-trace labeling (similar to the methods the Postal Service, UPS & FedEx employ) to all our customers’ belongings. Your items would also be loaded into our semi-truck based on where your destination city is positioned on our shipping route, so they would only be offloaded from the truck one time; once they reach you!
Transit Timeline
As soon as the delivery truck is filled and departs, it will take ON AVERAGE 1-14 business days to arrive at its destination.
The count starts from the first available date to receive the goods and not from the pickup date, so if you are ready to receive your goods immediately, your items will be loaded onto the next truck heading out to your destination city. Otherwise, they will stay in our warehouse until you notify us that you are ready to receive them.
The maximum delivery timeframe can be 21 business days. After this point, the client has a few options, including opening a claims file. Fortunately, DTC Movers have never reached this timeframe, let alone exceeded it.
The delivery window is never fixed due to potential impasses such as adverse weather conditions, traffic congestion (some of our deliveries occur in the center of many cities, and it can take a while for a semi-truck to navigate its way out), and any possible hold-ups at the delivery site of other customers before your own.
Remaining In Contact With You
However, you would not be left in the dark about where your items are. Our customer service team will provide you with as much up-to-date delivery information as you require once your delivery truck has been shipped from our warehouse.
We can also provide you with your delivery driver’s contact details so you can communicate with him directly if you so wish. Regardless, the driver will contact you at least 24 hours before he reaches your delivery address, so you will have ample time to be prepared for his arrival.
Conclusion
I know it’s a lot of information to digest, but this is the whole & transparent delivery process from start to finish!
Every long-distance moving carrier employs these methods as well. Still, it’s worth noting that we have a local presence in Denver (visit us at the address listed on your estimate) with our own movers and vehicles (we do not subcontract) on standby, so your items would be allocated to a delivery truck a lot sooner than they would with a moving company who is either a broker or operating from further away.
We hope this clarifies how consolidated shipments work for us and every long-distance carrier worth their salt, so feel free to reach out to us if you have any further questions. Thank you for choosing DTC Movers, we won’t let you down!
Check Out Our Online Reviews
Vincent B.
“I was incredibly impressed with the transparency and communication that DTC Movers had throughout my long-distance move. They were upfront about all of the costs and what to expect during the move from the very beginning. They also were very expedient and kept me updated on their progress at every step, which put my mind at ease. The movers arrived at my place on time and got to work immediately, packing up my belongings securely and efficiently. I was really impressed with all their skills and top-notch professionalism. Overall, the move went incredibly smoothly thanks to DTC Movers – I would easily recommend them to anyone!”
Natalie C.
“I had a great experience with DTC movers! They were very patient with answering my questions and walked me through the entire moving process. They made certain that I was comfortable with everything before we got started. The move went smoothly, and everything arrived in perfect condition. I would sincerely refer them to anyone looking for a stress-free move.”
Alex C.
“I was very pleased with my moving coordinator at DTC Movers. She was unequivocal in every aspect of my move, and she made sure that I was aware of what was happening. She always kept me up to speed on the progress of my action, and she answered all of my questions. I felt like she had a lot of experience, and she knew exactly what she was doing.
My move went very smoothly. The movers arrived on time, and they were very professional. They worked quickly and efficiently, and they were careful with my belongings. I was seriously impressed with the whole speed and professionalism of the move. Overall, I was delighted with my experience, and I would refer DTC Movers to anyone.”
Adrian A.
“DTC Movers was terrific! They took the time to hold my hand through the entire moving process and made sure that I was comfortable with what was happening. They were professional, courteous, and careful with my belongings. I couldn’t have been blessed with a finer and efficient moving experience!
I would be elated to recommend DTC Movers to anyone looking for a stress-free moving experience. Thanks again, DTC Movers, for making my move easy and stress-free!”
Peter K.
“DTC Movers came to my home and did a free in-home inspection. The inspector was very thorough, and he took his time to explain everything to me. He answered all of my questions and made sure that I understood the process. He also gave me many pointers on how to prepare for the move. The inspection lasted for about an hour, and it gave me a good idea of what to expect.
The moving process itself was very smooth. The movers were professional, and they worked quickly. They took excellent care of my belongings, ensuring that everything was securely packed. They also provided me with a detailed inventory list so that I could track my items. The relocation went very smoothly, and I was very happy with the results. Overall, I would always advise anyone looking for a stress-free move to call DTC Movers.”
Conclusion – Give DTC Movers A Call And Let Us Enhance Your Moving Experience
Now that you have a good concept of what to expect during your moving process, it’s time to take the next step. Contact us and schedule a consultation. During this meeting, the movers will ask about your specific needs and provide an estimate for services. Be sure to ask any questions you have and get all the details.
We hope this provides some clarity into how our consolidated shipments work, and feel free to reach out to us asap should you have any further questions. Thank you for choosing DTC Movers!
